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Privacy Policy
Shingle Creek Medical Group – Protecting Your Health Information
Privacy Policy Overview
At Shingle Creek Medical Group, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive our medical services.
Your Privacy Matters: We comply with all applicable federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), to ensure your health information is protected.
This policy applies to all information collected through our website, mobile applications, and during your interactions with our healthcare services. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide you with the best possible healthcare services:
Personal Health Information (PHI)
- Medical history and current health conditions
- Treatment records and clinical notes
- Diagnostic test results and imaging
- Prescription and medication information
- Insurance and billing information
Contact and Demographic Information
- Name, address, phone number, and email
- Date of birth and demographic detailsAge, gender, and other relevant demographic information for treatment purposes
- Emergency contact information
- Employer information (when relevant)
Website Usage Information
- IP address and browser information
- Pages visited and time spent on our website
- Search queries and form submissions
- Cookie and tracking data
How We Use Your Information
We use your information for the following purposes:
Treatment and Healthcare Services
- Providing medical care and treatment
- Coordinating care with other healthcare providers
- Managing appointments and scheduling
- Monitoring treatment progress and outcomes
Payment and Healthcare Operations
- Processing insurance claims and billing
- Quality assurance and improvement activities
- Staff training and education
- Legal compliance and regulatory reporting
Treatment Focus: Our primary goal is to use your information to provide you with the most effective regenerative therapy treatments for joint pain, sports injuries, and wellness care.
Information Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent
- When you provide written authorization
- For specific purposes you have approved
- To family members or friends you designate
For Treatment Purposes
- With other healthcare providers involved in your care
- For referrals to specialists or other medical professionals
- With pharmacies for prescription management
Legal Requirements
- When required by law or court order
- For public health and safety purposes
- To prevent serious harm or injury
- For law enforcement purposes as permitted by law
Your Rights and Choices
You have important rights regarding your health information:
Access Rights
- Right to inspect and copy your health records
- Right to receive a paper copy of this privacy notice
- Right to request an electronic copy of your records
Amendment Rights
- Right to request amendments to your health information
- Right to add statements to your medical record
- Right to request restrictions on information use
Communication Preferences
- Right to request confidential communications
- Right to choose how we contact you
- Right to opt-out of marketing communications
Exercise Your Rights: To exercise any of these rights, please contact our Privacy Officer using the contact information provided below.
Data Security and Protection
We implement comprehensive security measures to protect your information:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure firewalls and network protection
- Multi-factor authentication systems
- Regular security monitoring and updates
Administrative Safeguards
- Staff training on privacy and security policies
- Limited access based on job responsibilities
- Regular privacy and security risk assessments
- Incident response and breach notification procedures
Physical Safeguards
- Secured facilities and restricted access areas
- Locked filing cabinets and storage systems
- Secure disposal of paper and electronic records
- Workstation and device security controls
Policy Updates and Changes
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.
Notification of Changes
- We will post updated policies on our website
- Significant changes will be communicated via email
- You will be notified during your next visit for any material changes
- The effective date will be clearly indicated
Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Information
Privacy Officer
Shingle Creek Medical Group
Email: privacy@shinglecreekmedicalgroup.com
Phone: (555) 123-4567
Address: [Your Medical Center Address]
Questions or Concerns? If you have any questions about this privacy policy or concerns about how we handle your information, please don’t hesitate to contact our Privacy Officer.
Last Updated: September 8, 2025 | Effective Date: September 8, 2025
This policy complies with HIPAA and other applicable privacy regulations.