We collect various types of information to provide you with the best possible healthcare services:

Personal Health Information (PHI)

• Medical history and current health conditions
• Treatment records and clinical notes
• Diagnostic test results and imaging
• Prescription and medication information
• Insurance and billing information

Contact and Demographic Information

• Name, address, phone number, and email
• Date of birth and demographic detailsAge, gender, and other relevant demographic information for treatment purposes
• Emergency contact information
• Employer information (when relevant)

SMS / Text Message Consent

• Phone number provided for SMS opt-in
• Your opt-in consent status and date
• Opt-out records and communication preferences

Website Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Search queries and form submissions
• Cookie and tracking data

We use your information for the following purposes:

Treatment and Healthcare Services

• Providing medical care and regenerative therapy treatments
• Coordinating care with other healthcare providers
• Managing appointments and scheduling
• Monitoring treatment progress and outcomes

Payment and Healthcare Operations

• Processing insurance claims and billing
• Quality assurance and improvement activities
• Staff training and education
• Legal compliance and regulatory reporting

Communications

• Sending appointment reminders via SMS, email, or phone (with your consent)
• Providing treatment follow-up and care instructions
• Sharing health education and relevant service information

We may share your information in the following circumstances:

With Your Consent

• When you provide written authorization
• For specific purposes you have approved
• To family members or friends you designate

For Treatment Purposes

• With other healthcare providers involved in your care
• For referrals to specialists or other medical professionals
• With pharmacies for prescription management

SMS & Messaging Service Providers

• With telephony platform providers for SMS delivery only
• With phone carriers for message transmission
• With vendors who assist in delivery of text messages

Legal Requirements

• When required by law or court order
• For public health and safety purposes
• To prevent serious harm or injury
• For law enforcement purposes as permitted by law

You have important rights regarding your health information:

Access Rights

• Right to inspect and copy your health records
• Right to receive a paper copy of this privacy notice
• Right to request an electronic copy of your records

Amendment Rights

• Right to request amendments to your health information
• Right to add statements to your medical record
• Right to request restrictions on information use

Communication Preferences

• Right to request confidential communications
• Right to choose how we contact you
• Right to opt out of SMS communications at any time by replying STOP
• Right to opt out of marketing communications

We implement comprehensive security measures to protect your information:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure firewalls and network protection
• Multi-factor authentication systems
• Regular security monitoring and updates

Administrative Safeguards

• Staff training on privacy and security policies
• Limited access based on job responsibilities
• Regular privacy and security risk assessments
• Incident response and breach notification procedures

Physical Safeguards

• Secured facilities and restricted access areas
• Locked filing cabinets and storage systems
• Secure disposal of paper and electronic records
• Workstation and device security controls

Our website uses cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant health information

Managing Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.

Notification of Changes

• We will post updated policies on our website
• Significant changes will be communicated via email
• You will be notified during your next visit for any material changes
• The effective date will be clearly indicated

Your continued use of our services after any modifications indicates your acceptance of the updated policy.